AXL & wAXL Withdrawal Delays

Incident Report for CoinList

Resolved

This incident has been resolved.

Posted Oct 03, 2022 - 13:26 UTC

Identified

We are currently experiencing AXL and wAXL withdrawal delays due to our partner wallet provider. Transactions are currently being broadcast, but are backlogged in queue due to high volume. Transactions will continue to be broadcast until the queue is cleared.

If you submit a transaction at this time, it may not be broadcast until the queue is fully cleared. While a transaction is pending, you are not able to trade or stake AXL.

Depending on further withdrawal activity, the queue may not be fully resolved for several hours. We are currently monitoring and investigating further.

Posted Sep 28, 2022 - 01:58 UTC

This incident affected: Withdrawals.